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Product details
Brand New
Hardcover: 304 pages
Publisher: John Wiley & Sons (20 Sept. 1999)
Language: English
ISBN-10: 0471251895
ISBN-13: 9780471251897
Product Dimensions: 19.8 x 2.4 x 24 cm
Description
Written in a straightforward, accessible style, this comprehensive work covers all aspects of hotel housekeeping operations - including housekeeping department structure, planning, staffing, inventory and equipment management, housekeeping supplies, laundry room management, cleaning, personnel administration, administrative controls, and risk management.